Media

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Customer Service Is Free Logo
High Resolution Author Photo

Press Releases
Business training guide highlights free customer service (March 7, 2012)

Media Mentions
Customer service training should happen every day, expert says (FieldAware, March 8, 2012)
Customer Service Group – How good are your reps’ communication skills? (May 2012)
Customer Service Group – Excerpt From: Respect Is Free (May 2012)
Greenhouse Management – Free Growth Plan (July 2012)

Book Review
The Midwest Book Review (May 2012)

Book Summary
Table of Contents
Author Biography
Promotional Sell Sheet

REVIEW COPIES
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